|
ROOT
CAUSE ANALYSIS
Designed
for BPO
Industry | |
|
PUBLIC
PROGRAM |
|
25th
June 2011, Bangalore |
|
Target
audience
·
Process
executives, Assistant Team Leaders, Team leaders,
Engineers, Assistant managers, Managers… typically
people representing lower and middle level
managements | |
|
|
|
|
Contents
|
We
have designed this workshop to be covered in five steps
which are as follows,
Defining
the problem:
·
3W
1E
approach
·
Charters
Measuring
the current state:
·
Ishikawa
diagram
·
Check-sheets
·
Control
charts
·
Pareto
diagrams
Analyzing
for root causes:
·
5
Why
analysis
·
Scatter
diagram
·
Direct
observation
Achieving
improvements:
·
Design
of Experiments
·
CEDAC
Sustaining
improvements:
·
SOP’s,
Work Instructions etc.
·
Poka
Yoke
| |
|
Rs..
1899/-
(inclusive
of all taxes)
Last
date of registration - 14/06/2011 |
|
We
can design the material and program delivery to suit your
company. This customization feature is for corporate only and
for an in-house program
|
|
·
100
% in Advance.
·
Course
payment is non- refundable.
·
Course
completion certificate would be awarded only to participants
who have attended the entire scheduled
session.
·
Incase
SKIL cancels or postpones the event; the payments will be
credited towards the rescheduled date. If the participant is
not able to attend the rescheduled event, the delegate will
receive 100% credit towards a future SKIL event and will be
valid for 6 months from the date of
issuance.
·
No
refund will be made for cancellations or postponements by the
participants.
·
For
cancellations received in writing minimum 2 days prior to the
event, the amount will be credited towards the next event
conducted by SKIL and will be valid for 6 months post the date
of issuance. |
|
|
|
|
With
around a decade of Business Process
consulting solutions behind us, we have been
constantly working on innovative workshops and
training programs with a “High in Value;
Low in Price (HVLP)” proposition to our
customers.
Herewith,
we have now designed a one
day workshop focused on developing skills
to identify root causes to a problem. We
recommend you to nominate yourself and
other people from your Intellectual circle
to participate in this program. |
| |
|
|
|
|
|
As
an organization are you looking at making more
profits and sales? An obvious answer to this
question will be ‘Yes’…in that case you should
also be looking at continuous improvement on a
day to day basis. Now the question arises
are your human resources equipped with necessary
skills to identify and solve day to day problems
they encounter in their own operational areas?
If
the answer is not sure, don’t know or they are
somewhat equipped, it is worthwhile spending a
little time reading this email.
Over
the years we have engaged in problem solving
across diversified industries, in the process we
have applied basic to complex tools and
techniques to arrive at root causes of the
problem. We have derived some basic tools which
are a ‘MUST KNOW’ for every executive working in
the organization. It is important for an
organization which is striving to achieve its
vision and mission, to equip their human
resources with required skills to actively
participate in the journey and gain the laid
down objectives using appropriate means.
The workshop provides the means to achieve
organizational objectives vis-à-vis effective
problem solving approach.
This
workshop is loaded with exercises to enable the
participants gain working knowledge of what is
involved in solving a prevailing
problem.
| | |
|
|
|
|
For
Registration and
Payment | | |
|
|
|
These programs have limited seats, so
please register your seat at the earliest. For
registration please reply to this email or send
email to training@skilglobal.com
For more information call
SKIL Office: +91 080
41281005/06
Ram: +91
9886790511
Payment Options:
Cheque/ DD Drawn in favour of SKIL payable in
Bangalore. Mention your name and contact numbers
behind the cheque and courier to the same
us.
Online Transfer
Bank
Name – Axis Bank Ltd.
Branch-Rajajinagar,
Bangalore.
Account
Name: SKIL
Account
type: Current
Account
Number - 909020031935766
IFSC
(RTGS/NEFT) – UTIB0000559
|
| |
| |
|
To
unsubscribe, reply with subject as “unsubscribe” to
unsubscribe@skilglobl.com
SKIL
logo is registered trademark of SKIL
Workshop
innovation by
SKIL
#166/1
7th cross, 8th Main, Malleshwaram, Bangalore –
560010,
www.skilglobal.com,
info@skilglobal.com, 080-41281005/06 |
|