Compliance with SLA
(93% given by the client) – From a given current state to 99%
Company engaged in BPO for HR process outsourcing. This project saved the company US $1,96,000.

Making 100% of the volumes meet TAT target given by client
From a current state of 27% - Company engaged in processing of medical insurance charts. This project eliminated one operating shift engaged in this process.

Increase in C-sat score from 65% to 80%
This project led to client account retention and register additional volumes from the same client.

Increase in FPY percentage from below 25% to over 75%.
An ITES Company engaged in mortgage processing.

Ontime Delivery
Achieved 100% on time delivery - Sheet metal manufacturing company – Current state was below 5%.

Increase in Production
Increase in Production per Man-hour from 123 to 323 in one location & 250 to 500 per man-hour in another location – Company engaged in printing statements / Bills.

Reduction in Fatal Errors from 193 to 0
Company engaged in processing bills.This project helped the company to retain the customer account.

100% on time dispatches
Company engaged in printing and publishing newspapers.Efforts resulted in achieving ‘early dispatches’ engaging 1/3 of the resources that originally existed in one of their bottleneck process.

Reduction in Nostro Breaks by 54%
Company engaged in Investment Banking – 6 months

Reduction in finishing incoming ‘defective pieces percentage’ from 80% to 30%
Company engaged in Apparel Manufacturing and Exports

Increase in compliance to cut to ship ratio from 45% to 100
Company engaged in Apparel Manufacturing and Exports

46% reduction in machine breakdowns in sewing section
Company engaged in Apparel Manufacturing Export

Increase in sewing efficiency from 48% to 62% with simultaneous reduction in WIP from 2400 per day to 20 per day
Company engaged in Apparel Manufacturing and Exports.

Reduction in machine breakdown duration of cam and spreader machines
From 24 hours per month to 0 hours per month.