Objective:
An Invoicing Process with standard format received to offshore team. The team process the Invoice to generate Bill and create entries in the Broker Management System.

Need:
Opportunities to reduce handling time and billing errors.

Approach:
Detail process study to identify Automation opportunities and developed BOT in RPA –tool.

Flowchart

Request to Process with supporting  documents

Pre-Screening Activity

Validate with supporting document

Update Broker App and Generate Billing

Benefits:
12,800 Invoice Process every month are processed by BOT with 100% Quality output ; 25% reduction in FTEs